Privacy Policy

Responsible Area: Marketing

Version: 1

Published on: 16/06/2025

Reviewed until: 16/06/2027

SECTION 1 – GENERAL INFORMATION

This Privacy Policy contains information about the collection, use, storage, processing and protection of personal data of Users and Visitors of the website grupoaquarela.com, also called “Data Subjects”, with the purpose of demonstrating absolute transparency on the subject and clarifying to all interested parties the types of data that are collected, the reasons for the collection and the way in which Users and Visitors can manage or delete their personal information.
This Privacy Policy applies to all Users and Visitors of the website grupoaquarela.com and forms part of the General Terms and Conditions of Use of the website
grupoaquarela.com, duly registered with the CNPJ under no. 52.039.758/0001-37,
located at Rua Evaristo Silva, no. 90, Jardim Tarraf II, São José do Rio Preto/SP,
CEP 15092-520.

This document was prepared in accordance with the General Data Protection Law – “LGPD” (Law 13,709/18), the Internet Civil Rights Framework (Law 12,965/14) (and EU Regulation No. 2016/6790). Furthermore, the document may be updated as a result of any regulatory updates, which is why the User is invited to periodically consult this section.

SECTION 2 – HOW DO WE COLLECT USER AND VISITOR PERSONAL DATA?

The User and Visitor personal data is collected by the platform in the following way:

  • When the User fills in their details on the forms available on the website grupoaquarela.com: this data is basic identification data, such as name, email, telephone number, state, city, among others. From this data, we can identify the User and the Visitor, in addition to ensuring greater security and well-being for their needs.
  • When a user and visitor accesses pages on the website grupoaquarela.com:
    information about interaction and access is collected by the company to
    ensure a better experience for the User and Visitor. This data may contain keywords used in a search, the sharing of a specific document,
    comments, page views, profiles, the URL from which the User and visitor came, the browser they use and their access IPs, among others that may be stored and retained.

  • Through a third party: the platform grupoaquarela.com receives data from third parties, such as Google and Facebook, when a user logs in with their profile on one of these sites. The use of this data is previously authorized by the Users with the third party in question.

 

SECTION 3 – WHAT PERSONAL DATA DO WE COLLECT ABOUT THE USER AND VISITORS?

The personal data of the User and Visitor collected are the following:

  • Data when filling out the form on the website grupoaquarela.com: name, telephone number, e-mail, state and city of residence.
  • Data for browsing optimization: access to pages, keywords used in the search, recommendations, IP address.
  • Newsletter: the e-mail registered by the Visitor who chooses to subscribe to the Newsletter will be collected and stored until the User requests to
    unsubscribe.

 

SECTION 4 – FOR WHAT PURPOSES WE USE THE PESSOAIS DO DATA USER AND VISITOR?

The user and visitor data are collected and assembled on the site grupoaquarela.com item by purpose:

  • Be careful with the User and Visitor: check the product and/or service offered, facilitate, expedite and fulfill the commitments established between the User and the company, improve the experience of users and provide functionalities
    specific to depend on the basic characteristics of the User.
  • Platform highlights: understand how the user uses the services platform, to help the development of businesses and techniques.
  • Ads: present personalized ads for the User based on us supplied dice.
  • Commercial: the dice are only used to personalize the content offered and generate platform subsidy for better quality and non-functioning two services.
  • User profile preview: automated processing of personal data to endorse or use the platform.

The processing of personal data for purposes not provided for in this Data Protection Policy.
Privacy will only occur through prior communication to the User, so that the directions and obligations provided here remain applicable.

SECTION 5 – HOW LONG ARE PERSONAL DATA STORED?

The personal data of the User and Visitor are stored by the platform for the period necessary to provide the service or to fulfill the purposes set forth in this document, in accordance with item I of article 15 of Law 13.709/18.

The data may be removed or anonymized at the User’s request, except in cases where the law provides for different treatment.

Furthermore, Users’ personal data may only be retained after the end of its processing in the following cases provided for in article 16 of the aforementioned law:

I – Compliance with a legal or regulatory obligation by the controller;
II – Study by a research body, provided that, whenever possible, the personal data is anonymized;
III – Transfer to a third party, provided that the data processing requirements set forth in this Law are respected;
IV – Exclusive use by the controller, with access by third parties prohibited, and provided that the data is anonymized.

SECTION 6 – SECURITY OF STORED PERSONAL DATA

Aquarela Group handles the personal data of its Users and Visitors responsibly.

The platform is committed to applying technical and organizational security measures to preserve the availability and integrity of personal data, as well as to protect it from unauthorized access and from situations of destruction, loss, alteration, communication, or dissemination, using mechanisms such as data encryption.

The platform is not exempt from liability in cases of exclusive fault of third parties, such as hacker or cracker attacks, or exclusive fault of the User, such as when the User themselves transfers their data to third parties. The site is committed to notifying the User in the event of any security breach of their personal data.
Stored personal data is treated with confidentiality, within legal limits. However, we may disclose your personal information if (i) we are required by law to do so, (ii) in the event that the User or Visitor violates our Terms of Service, and (iii) to respond to requests made by the User or Visitor.

Aquarela Group may also, in compliance with the LGPD, share such Personal Data with Third Parties: (i) Service providers; (ii) Partners; (iii) Government authorities.

SECTION 7 – COOKIES OR BROWSING DATA.

Cookies are text files that the platform sends to the User’s or Visitor’s computer and are stored there, containing information related to browsing on the website. This information is related to access data, such as location and access time, and is stored by the User’s or Visitor’s browser so that the platform’s server can later read it and customize the platform’s services.

The User or Visitor of the website grupoaquarela.com acknowledges and agrees that a data collection system may be used through the use of cookies. Persistent cookies remain on the User’s or Visitor’s hard drive after closing the browser and will be used by it on subsequent visits to the website. Persistent cookies can be deleted by following your browser’s instructions. Session cookies are temporary and disappear when you close your browser.

You can reset your web browser to refuse all cookies, but some features of the platform may not function properly if the option to accept cookies is disabled.

SECTION 8 – DATA SUBJECT RIGHTS

As established by the LGPD, the data subject has rights and guarantees regarding their personal data.

Confirmation of the existence of processing: Aquarela Group processes the personal data of its Users and Visitors, keeping them stored in secure and controlled environments. The Data Subject may request confirmation regarding the processing of their personal data.

Access to data: At any time, the Data Subject may request Aquarela Group to inform them which personal data is being processed.

Correction of incomplete, inaccurate, or outdated personal data: If the Data Subject identifies that the information is incomplete, inaccurate, or outdated, they may request the correction or supplementation of missing or incorrect personal data, as applicable.

Anonymization, blocking, or deletion of unnecessary, excessive, or improperly processed personal data (according to the LGPD): The Data Subject may request the anonymization, blocking, or deletion of Personal Data that Aquarela Group is processing without a legitimate legal basis.
However, if Aquarela Group has a legal or regulatory justification to retain the data, it will be kept for the period necessary to fulfill the legal obligation or to exercise the right of defense in judicial, administrative, or arbitration proceedings, or, in certain cases, based on Aquarela Group’s legitimate interest (for example, to prevent infractions and fraud).

  • Portability of Personal Data to another service or product provider, upon express request of the Data Subject: The Data Subject may request Aquarela Group to transfer their personal data to another service or product provider. If applicable, the Data Subject’s request will be fulfilled as soon as possible.
  • Access to information about public or private entities with which Aquarela Group shares the Data Subject’s Personal Data: The Data Subject can contact Aquarela Group through the support channel (contato@grupoaquarela.com) to obtain information about the entities with which their Personal Data has been shared.
  • Information about the possibility for the Data Subject not to give their consent for the processing of Personal Data, as well as being informed about the consequences in case of refusal: If the Data Subject does not wish to give consent for a specific type of processing that Aquarela Group needs to perform, Aquarela Group will inform whether it is possible to provide the services or software of interest without processing their Personal Data, and will also explain the consequences of not giving such consent.
  • Withdrawal of consent: When the processing of personal data is based on the Data Subject’s consent, they may withdraw their consent and request the deletion of their personal data at any time. Withdrawal of consent may result in the inability of the Data Subject to use the services provided by Aquarela Group. The interruption of personal data processing will not occur when the data is: (i) anonymized; or (ii) necessary for Aquarela Group and/or third parties involved in providing the services for purposes of judicial, arbitration, or administrative defense, as well as for compliance with legal and regulatory obligations.
  • Data deletion: In some cases, the Data Subject may request the deletion of their personal data.

Aquarela Group is committed to responding to all Data Subject requests as soon as possible, also complying with the deadlines established by the ANPD (Brazilian National Data Protection Authority).

SECTION 9 – CONSENT

By using the services and providing personal information on the platform, the User is giving their consent to this Privacy Policy.

By registering, the User declares to be informed and may exercise their rights to cancel their registration, access and update their personal data, and guarantees the truthfulness of the information provided.

The User has the right to withdraw their consent and to make inquiries about this Policy at any time. To do so, they must contact by email at contato@grupoaquarela.com or by mail sent to the following address: Rua Atílio Bigoto, nº 85, Distrito Industrial Waldir Pala, Nova Aliança/SP, Postal Code 15214-022.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so Users and Visitors are advised to review it frequently.

Changes and clarifications will take effect immediately upon their publication on the platform. When changes are made, Users will be notified. By using the service or providing personal information after such modifications, the User and Visitor indicate their agreement with the new terms.

In the event of a merger or sale of the platform to another company, Users’ data may be transferred to the new owners to ensure the continuity of the services offered.

SECTION 11 – JURISDICTION FOR DISPUTE RESOLUTION

For the resolution of disputes arising from this document, Brazilian law will apply in its entirety.

Any legal dispute must be submitted to the court of the district where the company’s headquarters are located.